My mailbox was damaged by the snowplow. What do I do?
The Village of Richfield does have a Mailbox Replacement Policy which states that when our equipment directly strikes a mailbox, we will reimburse the property owner up to $35.00 for replacement. There is protocol that must be followed in order to receive reimbursement. The Mailbox Replacement Policy can be found on the Village website, as well as at Village Hall. Regardless of determination of fault, it is the property owner’s responsibility to repair or replace the mailbox. Until that time as to when the mailbox is fixed, temporary mailboxes are available as a free service to residents and can be utilized pursuant to our policy. For A Mailbox Replacement Form Click Here

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1. Why does the plow truck drive past with its plow up?
2. Why is the plow operator using sand and not salt?
3. Why is my road the last to be plowed?
4. Why has the plow operator left a large amount of snow in my driveway and in front of my mailbox, so I can’t get out of my driveway, or to my mailbox? When will they come back to clean this up?
5. My mailbox was damaged by the snowplow. What do I do?
6. Why is it I never see a snowplow during a winter storm?
7. I once saw a snow plow parked in a gas station, or in the shop parking lot during a bad snowstorm. Why was it there instead of on the streets working?
8. Who is responsible for plowing state and county roads?